Appointments:
New Clients must give 48 hours notice of cancellation or I will not re-book you.
Existing clients, please give a minimum 24 hrs notice if you need to cancel or change an appointment or I may charge a cancellation fee of 25% or $25 at your next appointment. I understand that things do come up, but please be courteous.
Traveling Fee:
There will be a charge for all travel outside of the San Jose area. Areas considered within the San Jose area are the city of San Jose, Campbell, Willow Glen, Sunnyvale, Saratoga, Santa Clara, Cupertino, and Los Gatos. All other cities are outside of the San Jose area.
Travel Service Minimum:
There is a $300 minimum for on-location hair/make-up services.
Payment Policy:
A 50% non-refundable deposit is due to book the date of on-site services.
Early Arrival Fee:
There is an additional $25 fee per hour (or any fraction thereof) for early morning start times before 9am, whether in salon or on-site.
Contract:
A signed contract is required when booking an event.
Parking & Toll Fees:
Where parking, valet or toll fees may be incurred, the amount will be included with the final bill and due for payment on the day-of-event.
Gratuity:
20% Gratuity will be included in all on-location contracts, and for specialty services requiring salon early arrival. Gratuity will be calculated before any discounts and before any additional fees.
When appropriate in the salon, please calculate tip prior to any discounts.




